Privacy Policy


We are committed to protecting the privacy of our customers. Use of this web site is subject to the terms of the Privacy Policy and to this site’s Terms of Use. By accessing and using our site, and by providing us with your information, you consent to our privacy policy. If you do not agree to this Privacy Policy, please do not use our site. This privacy policy applies only to the information collected through our website and not to the information collected offline.

The Privacy Policy is subject to change.  The continued use of our website following the posting of revised changes to the terms indicates your acceptance of the changes. Please check the Privacy Policy for any changes.  Users must be 18 to share any personal information with this website.  Users under the age of 18 must be in the presence of a consenting parent or guardian.

During the ordering process, we may ask you for your name, mailing address, phone number, e-mail address, billing information or other information. The information we collect from you is used to process your transactions. In addition, the information you provided may be used occasionally to communicate promotions or updates. If you wish to opt-out from receiving promotional e-mails from us, simply contact us. Ace Fashion Trading Company (Herein known as ACE) will not sell, trade, or distribute your information to anyone outside ACE or its business affiliates.

Please read our Terms of Use.

Terms of Use

Your access to and use of this web site is subject to the following Terms of Use which may be updated by us from time to time without notice to you. You are responsible for periodically reviewing the Terms of Use and the Privacy Policy for applicable changes. Your use of our website after the posting of any changes to these Terms of Use represents your acceptance of those changes. Please discontinue use our site if you disagree with any of the terms or with any changes.

The content on our website, including, but not limited to, text, images, and logos, is the property of Ace Fashion Trading Company (Herein known as ACE).  You may not, in any manner, use this website or its content for commercial or resale use without written permission from ACE.  ACE also reserves the right to discontinue this website with or without prior notification. ACE assumes no liability if this website is discontinued or you are unable to access the website.

If you have any questions about these Terms of Use or the Privacy Policy, please contact us by sending an e-mail to info@acetradingco.com.

Products

Product prices do not include sales, excise, or any other tax, duty, or tariff and payment of any such costs are the customer’s responsibility. ACE makes every effort to keep the content of the website as accurate and current as possible. However, we make no warranties or representations that the product descriptions, prices, and images are accurate, reliable or complete. ACE makes no warranties that any merchandise has any particular certifications or characteristics or that any merchandise meets any particular standard, quality, or grade. ACE assumes no liability.   Not all merchandise is depicted on the website. For more selection, please contact us at info@acetradingco.com.

Accounts

ACE is a wholesale company and requires all customers to provide a valid resale tax ID number at the time of registration. If you use this site, you are able to view all items without pricing. In order to view prices and to process your orders, you must first complete the new customer registration form. You will be required to provide your information including, but not limited to, name, address, telephone number, and e-mail address.  You are responsible for keeping your account information accurate and updated. You are also responsible for maintaining the confidentiality of your account and password, and you agree to accept responsibility for all transactions that occur under your account. The information collected will be used to process your order. ACE will not sell or share any information with third parties. By creating an account, you consent to receive communications from ACE, including, but not limited to, order confirmation, shipping information, and promotions.

In addition to setting up an account, all customers must download a signature form and submit a copy of their tax ID by fax to 773-728-4911 or sending scanned images to info@acetradingco.com. Illinois customers must submit a copy of their IBT license and signature form before approval while all other states will have a grace period of 5 business days to get the forms in before their account will be frozen.

Orders

The minimum purchase amount is $100.00 per order, excluding shipping cost.  Submission of your order constitutes an offer by you to purchase, and we reserve the right to accept or reject your offer.  An order is not binding until acceptance by ACE. Payment must be received before ACE will accept an order. Payment accepted is by credit card only.  We accept Visa, MasterCard, Discover, and American Express.  Your credit card will be billed when your order is shipped. After submitting your order, you will be shown a “thank you” screen.  You should print this screen and keep it for your records. An e-mail confirmation will be sent after an order is submitted. It does not constitute our acceptance of an order. Acceptance of an offer occurs when the order is shipped.  You will receive an email with the shipping details. We reserve the right, without prior notice, to limit the order quantity on any product and/or to refuse service to any customer. We also reserve the right to require verification of information prior to the acceptance and/or shipment of any order. By submitting your order for processing, you agree to all of the Terms of Use, the Privacy Policy, and for authorization to charge the credit card submitted.

We make every effort to keep the content of this website current and accurate. In the occasional event an incorrect price is posted due to typographical, technical, informational, human, or other error, ACE reserves the right to cancel any orders placed at the incorrect price.

Occasional inventory discrepancies may occur due to inaccurate inventory counts, high volume orders, or popular items. Please contact us to check for in stock items.  To best serve our customers, ACE strives to quickly and efficiently fulfill all orders. In the event seventy-five percent or more of the order can be fulfilled, ACE reserves the right to ship the in-stock items first. You will be charged a per-shipment fee for each shipment. In the event less then seventy five percent of the order can be fulfilled, ACE will contact you within one business day. If you do not want an order to ship when items are backordered, you must make a special note when submitting the order. Each order is an independent order. Any special requests must be submitted with each individual order.

ACE is not responsible for any order request that is received in an unintelligible form. ACE will make reasonable efforts, if possible, to notify the customer.

All orders will be processed and shipped within 24 hours Monday – Friday only.   Orders submitted on Friday, will be shipped on Monday, except for holidays. In the event an order is submitted on a holiday, the order will be shipped the next working business day.

Delivery

Currently, we can only accept orders with a billing and shipping address within the United States.  Shipping fees are not refundable under any circumstances. We will ship items to you as they become available, beginning with those already in stock. We reserve the right to ship, without notice, when seventy-five percent or more of the order can be fulfilled. You will be charged a per-shipment fee for each shipment.

All orders will be shipped by UPS ground carrier. The delivery estimate is two to four business days. Some shipments to and from certain locations may require additional time in transit, up to ten business days according to UPS standards and regulations. Shipping and delivery dates are estimates. We are not responsible for any delay beyond our reasonable control. All goods will be shipped at your cost and expense, and shall be delivered to the shipping address provided in your order.  We are not responsible for misdirected, returned, or lost shipments. Risk of loss and title for items purchased from ACE will pass to you upon delivery of the goods to the carrier. You will bear the risk of any delay and increased costs of shipment. You are responsible for filing any claims with the carrier for damaged and/or lost shipments.

Please contact us for expedited processing requests or for faster shipping options (for an extra cost). You may also elect to make any special requests when placing an order in the notes section.

Returns

All sales are final. In the event any merchandise is defective or damaged in transit, you must make a claim within three days after receipt of the merchandise. We will opt to either repair, replace, or refund the purchase price. You must submit the original packing slip and the defective merchandise itself.  All shipping costs will be your responsibility.

Should you have questions regarding your order or charges to your credit card, contact us Monday through Friday, from 9am to 5pm, Central Standard Time.

Disclaimers, Exclusion of Warranties, and Limitation of Liability

Except as expressly provided in this agreement, ACE makes no other warranties, express or implied and, specifically, makes no warranty of merchantability or fitness for a particular purpose and any warranties, conditions, representation, indemnities and guarantees with respect to the merchandise are hereby superseded, excluded and disclaimed.  In no event shall ACE be liable for any consequential, indirect, special, punitive or incidental damages or lost profits, even if we were advised of the possibility of the same in advance.  Our aggregate liability in any event is limited to the amount actually paid by you.

You acknowledge and expressly agree that your use of this website is at your own risk.  This website is provided to you on an “as is” and “as available” basis.  ACE expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.  You agree that ACE shall not be liable to you or to any third party for any delay in delivery of, or failure to deliver, any of your communications or other information you submit using our website.  You agree that ACE shall not be liable to you or to any third party for any modification, suspension, or termination of the website or of your ability to access it. ACE disclaims any warranty that the operation of its website will be continuous, secure, reliable, accurate, or error-free.  ACE specifically disclaims any liability for damages that may arise from your reliance on its website.

You assume full responsibility and risk for downloading any information, software, or other materials through this website. ACE disclaims any warranty that any information or communication from the use of its website is free of viruses or other harmful elements.